USPS says delivered but package missing? Learn how TEALCA solves this common shipping issue fast.
Recently, several of our customers have reported delivery of orders through United States Postal Service (USPS) at our facilities to continue shipping to Venezuela. However, when we check for the tracking's receipt, there's no delivery record.
Because of this, we've noticed that USPS's delivery process can take up to 3 weeks after being marked as "delivered" at the shipping address.
Delivery times
Estimated delivery times by USPS method
| Method | Estimated time |
|---|---|
| Priority Mail Express | 1 to 2 business days |
| Priority Mail | 1 to 3 business days |
| First Class Mail | 1 to 3 business days |
| Ground shipments | 2 to 8 business days |
| Regular shipments | 2 to 10 business days |
Why do these delays happen?
To avoid unnecessary delays with your orders, make sure to correctly enter our warehouse address:
Address of our Miami warehouse
- 7490 NW 54th Street, Miami, FL. 33166.
If this delay affects your orders or packages, we invite you to wait for the shipment to be dispatched at our address.
USPS's delivery process to our facility can take up to 3 weeks after being marked 'delivered' in the tracking system, due to delays in their logistics network.
Priority Mail Express shipments take 1 to 2 business days, though these times are estimates and not fully guaranteed by USPS.
We invite you to wait for the shipment to be dispatched to our address and make sure you correctly entered our warehouse address (7490 NW 54th Street, Miami, FL. 33166) when purchasing.
Both the growth of e-commerce (which strains logistics processes) and new USPS service policies aimed at cutting costs by further leveraging their ground transportation network play a role.
Contact us
If you need any other guidance for shipping to Venezuela from the United States with TEALCA, reach us through the following channels:
- Email: customerservice@tealca.us
- Instagram: @tealcausa
- WhatsApp: +58 424-1384615
- Facebook: Tealca USA