With our mailbox service, ship from anywhere in the world to Venezuela — no need to leave home or repack.
International Mailbox: with this service you can shop online at your preferred stores (Amazon, Walmart, eBay, AliExpress, etc). You can also ship your packages to us from anywhere in the United States for us to repack and transport to Venezuela.
How to use the mailbox service to ship to Venezuela?
Below, we explain how our mailbox service works:
Complete the registration form with all your details at casillero.tealca.us
After registering, we will verify your details and create your mailbox code. Within 48 business hours you will receive a confirmation email with your personalized code and address details. Use this code on all your purchases to identify your packages when they arrive at our Miami headquarters.
Make your online purchases, adding your personalized code and our Miami address exactly as shown in the following example:
Once your purchases are processed, pre-alert them through the customer portal. Click here to see the tutorial.
Every time we receive one of your orders at our warehouse, we log it into the system with a receipt number, package details (dimensions, weight, volumetric weight, cubic feet), and declared value. Once logged, you will automatically receive an email with the TEALCA receipt (not the shipping invoice).
- The declared value does not correspond to the shipping cost (it is an estimate of the merchandise received for customs declaration purposes).
Once you receive all your orders at the mailbox, you can request repacking and/or a quote by emailing customerservice@tealca.us with your mailbox code, the recipient's details in Venezuela, your purchase invoices and the receipt or tracking numbers to process. You can also access the customer portal to give repacking instructions for received orders.
- If you do not want the repacking service, you must email us with instructions to bill your orders separately.
Once your request is processed, we will send you a quote for air and ocean shipping costs, and once you decide your preferred option, you must tell us the selected method via email.
- If you want to process your air shipping invoice or insure your packages, you must resend us your purchase invoices as a mandatory requirement.
Once we process your invoice, you'll receive the amount due via email to complete payment through PayPal, Zelle, or an international card.
Once paid, we will dispatch your purchases to their final destination in Venezuela on the nearest departure (certain conditions apply).
Have questions about this service? Contact us here.
Can you pack all my purchases into a single shipment?
If you receive several separate orders and want to consolidate them into as few boxes as possible, you can opt for the repacking service. It is charged based on the number of trackings included:
| Number of trackings | Repacking cost |
|---|---|
| Up to 3 trackings | $5.00 |
| 4 to 7 trackings | $15.00 |
| 8 to 15 trackings | $20.00 |
| 15 to 20 trackings | $25.00 |
| More than 20 trackings | $25.00 + $1.00 per additional tracking |
| Marketplaces / delivery apps (Instacart, Doordash, Walmart Delivery or similar) | $20.00 |
If I already have an international mailbox with Tealca Miami, can I use the same code to shop in Spain?
Of course — if you already have a mailbox account with Tealca Miami, you don't need to register again. You can use the same customer code and simply change the shipping address when shopping online:
Miami Mailbox
Address: 7490 NW 54th Street, Miami FL, 33166, United States.
- Email: customerservice@tealca.us
- Phone: 786 574-2843
- Instagram: @tealcausa
- Facebook: Tealca USA
Madrid Mailbox
Address: Alfonso Gómez 42, Pb, Local 201, 28037 Madrid, Spain.
- Email: taquilla@tealca.es
- Phone: +34 911 93 45 99
- Instagram: @tealca.espana
It's a service that lets you shop at your preferred online stores (Amazon, Walmart, eBay, AliExpress, etc.) using a Miami address as the destination, so TEALCA can then receive, process, and transport your purchases to Venezuela.
Complete the registration form at casillero.tealca.us. Within 48 business hours you will receive a confirmation email with your personalized code and address details, which you must use on all your purchases.
No. The declared value is an estimate of the merchandise received for customs declaration purposes; it does not correspond to the shipping cost, which is quoted separately based on air or sea shipping.
The cost depends on the number of trackings to consolidate, from $5.00 for up to 3 trackings, up to $25.00 plus $1.00 per additional tracking beyond 20. Orders from marketplaces or delivery apps (Instacart, Doordash, Walmart Delivery) have a flat rate of $20.00.
Yes. If you already have a mailbox account with Tealca Miami you don't need to register again; you just need to change the shipping address to the Madrid office when making your online purchases.
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