TEALCA
Terms

Legal

Privacy Policy

Inversiones Aguila Azul SL ("the Company") is committed to protecting the privacy and personal data of its customers in accordance with applicable law in Kingdom of Spain (Courts and Tribunals of Madrid).

1. Data Controller

The controller of your personal data is Inversiones Aguila Azul SL, with registered office at Calle Alfonso Gomez 42, 28037 Madrid, Espana. You may contact us at info@tealca.es / +34 910 783 904.

2. Data We Collect

We collect identification data (name, surnames, ID document), contact data (email, phone, address), billing data, shipment information and browsing data on our website.

3. Purpose of Processing

We process your data to manage contracted services, issue invoices, comply with legal and customs obligations, send shipment notifications and, with prior consent, send you commercial communications about new services and promotions.

4. Legal Basis

The legal basis for processing is the performance of the service contract, compliance with legal obligations (GDPR and LOPDGDD) and, where applicable, the consent of the data subject.

5. Recipients

Your data may be shared with customs authorities, collaborating transport companies, logistics service providers and, when legally required, with judicial or administrative authorities.

6. Data Retention

Data will be retained for the duration of the contractual relationship and, thereafter, for the legal periods required for tax, accounting and customs purposes, which may extend up to ten years.

7. User Rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to info@tealca.es / +34 910 783 904. You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Cookies

Our website uses technical cookies necessary for service operation and analytical cookies to improve the user experience. You can manage your preferences from the cookie banner.

9. Security

We apply appropriate technical and organizational measures to protect your data against unauthorized access, loss or alteration, including encryption in transit and at rest, access controls and periodic audits.

10. Contact

For any inquiry related to data protection, you may write to us at info@tealca.es / +34 910 783 904 or visit our offices at Calle Alfonso Gomez 42, 28037 Madrid, Espana.